CBS is a bummer

I have never before used this blog to register complaints about any service provider. If my complaint involved someone who billed my credit card, I contacted MasterCard (or whoever) not to pay them; otherwise, I have settled the matter with the other party. ("Angie's List" is a good website to describe a subscriber complaint--or even better, to search for a service company one might want to use to see criticisms/plaudits from others who have used them.)

However, CBS is beyond the pale, in my opinion. I signed up for their college football website (at $14.95 a month) several weeks ago; this website is supposed to allow paid customers to watch their video of some games and get an up-to-the-minute status on others in progress. Although CBS has billed me, they never recognize me when I log in. When I go to their "Help" link, they say they will e-mail my password to me, but never do. I am just before cancelling.

Today (10/28/07), when I registered to make comments on CBS programming, I was thanked for registering. However, after I spent some time criticising Lesley Stahl's clumsy handling of her interview on "Sixty Minutes" with French president Nicolas Sarkozy--she repeatedly mispronounced his name--when I tried to submit my comments, the website didn't recognize me.

No wonder CBS ranks third among the over-the-air networks.